I had an account on pkblender.it, can I have a discount on blenderplay.com?
Yes. You can subscribe using the same email you used to login on PkBlender and send me a message: the amount you paid for PkBlender will be discounted on blenderplay.com
If I purchase the Gold level, can I upgrade to the VIP level later?
Yes. You just need to write me asking for a discount code to upgrade for the price difference between the two levels. This is valid for the first month after purchase.
I purchased the Vip level, I can login and visit all pages but I still cannot download the .blend files, why?
The access to this files is not authomatic. The password will be sent to your email, this can take up to 48h.
Are there any prerequisites necessary for this type of guide?
I always try to find the simplest way to explain each parameter using comparative videos, anyway the comprehension depends on your background studies, on your mathematics and physics level and on the specific parameter you are focusing on.
Can I ask for a new video on a specific parameter?
Yes, Vip Level users can suggest me new types of comparative videos, either on already treated parameters or totally new ones.
How can I see a video if I get the error “Error 60072013. time expired” ?
This issue mostly happens when you have a cache plugin working on the video pages. BlenderPlay video urls shouldn’t be cached as they are dynamic.
Please disable Any such plugin from video pages.
How can I delete my account and all data related?
If you want to delete all your personal data you can, after login, access to your profile and click on the ‘Delete account and data’ Button. You can also contact me to correct or delete your personal information.